If you bought a Meta Quest headset in the last couple of years, congratulations, you own a very expensive paperweight that occasionally plays Beat Saber.
A fresh wave of complaints has hit Reddit and Meta's own forums from users who say games they purchased with actual human money have vanished from their libraries, replaced by a cheerful little message about account verification.
Nothing says "future of gaming" like a screensaver that used to cost you $300.
The pattern seems to involve accounts getting flagged for what Meta calls "suspicious activity," which in corporate speak can mean anything from logging in on a new device to existing while owning a Quest 2 in a household with more than one person.
Affected users report being bounced to support tickets that loop like a bad VR tutorial, with no clear timeline and no refund.
Several say the games didn't disappear from the store — just from their access to them.
What makes this sting is that Quest hardware isn't cheap, and neither is the software.
A typical Quest library built over a few years can easily run $200 to $400, which is real money for most people.
When access gets yanked, it's not a subscription lapsing or a free trial expiring.
It's stuff you bought outright, now sitting behind a login wall that the company controls.
That's a big difference, and users are noticing.
Meta hasn't issued a broad statement, which is on brand for a company that treats communication like a side quest.
Some users have gotten their accounts restored after pestering support for days or weeks.
Others are still waiting, watching their wishlist taunt them.
The headset itself still boots up fine — it just doesn't have much to do, like a gym membership in February.
To be fair, fraud prevention is a real problem, and account security matters.
Nobody wants a stranger buying 47 copies of Gorilla Tag on their dime.
But there's a difference between flagging suspicious behavior and treating paying customers like suspects.
If the system can't tell the difference between a scammer and a dad who logged in from his office wifi, that's not a security feature — that's a bug with a legal department.
You don't really own digital games the way you own a disc or a cartridge, and everyone kind of knows this until it happens to them.
Then it becomes extremely real, extremely fast.
Meta has spent years selling the Quest as the friendly, accessible gateway to VR.
Locking people out of their libraries is a weird way to say "welcome." **Our take:** Digital storefronts love the word "buy" until it's time to honor it.
If you're deep into the Quest ecosystem, keep your receipts, screenshot your library, and don't assume a login will always work.
Final Thoughts
And maybe don't sell your old console just yet.